Customer Service Representative

A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Customer Service Responsibilities list:

        Deliver unparalleled customer service to clients via telephone, chat, email
        Advising on currency and exchange rates on the platforms
        Manage high call and email volumes, and deliver outcomes within restrictive timeframes
        Handle customer complaints, provide appropriate solutions
        Contact clients in a timely manner to confirm their transactions
        Maintain customer records by updating account information
        Other duties as may arise from time to time and as may be assigned to the employee

We offer:

        Working with one of the fastest growing fintech in industry        
          Health insurance
          Paid time off
          Vision insurance
          Work from home
        One month fulfillment training

Training:

        Company provides necessary training and instructions free of charge.